Support

Support is one address.

Mail goes straight to the engineers who build Prophouse. Coverage is US business hours.

Channelplain email
support@prophouse.dev

Screenshots and attachments welcome. Replies come from the same address.

inbox live · US business hours · read by engineers

01Before you write3 items

Three things speed it up.

A report that includes these skips a round trip.

Checklist3 items
01Your workspace name
02The desktop app version · shown in its titlebar menu
03What you expected, and what happened instead
02Coverageper plan · /pricing

Coverage follows your plan.

Every workspace writes to the same address. What each plan includes is on the pricing page, in the support ledger.

Support ledger →

03Security reportssame address

Found a vulnerability? Same address.

Put “Security” in the subject line, tell us what you found and where, and we take it from there. Please keep testing to workspaces you own.

04CompanyType Out Labs LLC

Who you’re dealing with.

Company record5 fields
Product
Prophouse
Company
Type Out Labs LLC · New York, USA